R. Andrew Martin, DMD, MD

R. Andrew Martin, DMD, MD
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Starkville, United States

General Dentistry, Cosmetic Dentistry, Implantology, Endodontics

Location

39759, Starkville, United States 101 Walker Way

https://www.martinoms.com

R. Andrew Martin, DMD, MD's rating

Overall rating

Poor
Excellent
based on 12 reviews

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Reviews for R. Andrew Martin, DMD, MD

Bhavsar

'Ewa Beach, United States

on Oct 30, 2017

4 people find this review helpful

Don't forget to share this review!
Bhavsar's comment: Thanks.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Borah

'Ewa Beach, United States

on Oct 30, 2017

4 people find this review helpful

Don't forget to share this review!
Borah's comment: Many Thannks Doctor

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Christopher

'Ewa Beach, United States

on Oct 30, 2017

2 people find this review helpful

Don't forget to share this review!
Christopher's comment: Many Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Ishan

'Ewa Beach, United States

on Nov 2, 2017

2 people find this review helpful

Don't forget to share this review!
Ishan's comment: Many Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Jigneshkumar

'Ewa Beach, United States

on Nov 2, 2017

1 people find this review helpful

Don't forget to share this review!
Jigneshkumar's comment: Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Jayana

'Ewa Beach, United States

on Nov 2, 2017

Don't forget to share this review!
Jayana's comment: Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Priyam

'Ewa Beach, United States

on Nov 4, 2017

Don't forget to share this review!
Priyam's comment: Many Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Salot

'Ewa Beach, United States

on Nov 5, 2017

Don't forget to share this review!
Salot's comment: Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Sanghvi

'Ewa Beach, United States

on Nov 5, 2017

Don't forget to share this review!
Sanghvi's comment: Many Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Trần Duy

Viet Nam

on Feb 8, 2018

Don't forget to share this review!
Trần Duy's comment: Very professional and gentle. The staff is very accommodating and the office is very stunning and clean. We have been to many dentists before and we haven't met anyone so nice and charming dentist like him. You will feel comfortable and relax.
i recommended to my family and friends!!!

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Mustafa Eryaman

Istanbul, Turkey

on Feb 15, 2018

Don't forget to share this review!
Mustafa Eryaman's comment: Güzel ve başarılı bir deneyim sonucu tüm şikayetlerimden kurtuldum. Doktorumuz hem başarılı hem o sandalyeye oturduktan sonra korkularınızı yenmenize yardımcı oluyor. Çok çok teşekkür ediyor başarınızın devamını diliyorum.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Rizky Rusmawanto

Indonesia

on Feb 16, 2018

Don't forget to share this review!
Rizky Rusmawanto's comment: Is one of the best cosmetic dentistry..i feel awesome for this,i feel relaxed for the treatment and i tell you,you must to try this

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
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