Thomas H. Shipmon III, DDS

Thomas H. Shipmon III, DDS
Is this you?
Claim profile

Memphis, United States

General Dentistry, Cosmetic Dentistry, Pediatrics

Location

38117, Memphis, United States 5170 Sanderlin Ave, #203

https://www.shipmonandbell.com/

Thomas H. Shipmon III, DDS's rating

Overall rating

Poor
Excellent
based on 13 reviews

Have you used Thomas H. Shipmon III, DDS's services?

We'd be happy to hear about your experience. By submitting your review, you will help your dentist to improve the service provided. You will also help the patient community to make smarter and well-informed decisions.

Write a review

Reviews for Thomas H. Shipmon III, DDS

Leona

'Ewa Beach, United States

on Nov 3, 2017

2 people find this review helpful

Don't forget to share this review!
Leona's comment: Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Megha

'Ewa Beach, United States

on Nov 4, 2017

1 people find this review helpful

Don't forget to share this review!
Megha's comment: Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Nair

'Ewa Beach, United States

on Nov 4, 2017

Don't forget to share this review!
Nair's comment: Thanks Dr.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Nikita

'Ewa Beach, United States

on Nov 4, 2017

Don't forget to share this review!
Nikita's comment: Thanks Dr.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Niti

'Ewa Beach, United States

on Nov 4, 2017

Don't forget to share this review!
Niti's comment: Thanks Dr.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Parihar

'Ewa Beach, United States

on Nov 4, 2017

Don't forget to share this review!
Parihar's comment: Thanks Dr.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Prafull

'Ewa Beach, United States

on Nov 4, 2017

Don't forget to share this review!
Prafull's comment: Thanks

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Pratik

'Ewa Beach, United States

on Nov 4, 2017

Don't forget to share this review!
Pratik's comment: Thank you.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Minh Phương

Viet Nam

on Jan 10, 2018

Don't forget to share this review!
Minh Phương's comment: After not going to the dentist for a few years, I decided to go to a new dentist for a check up. I informed them that I was quite a nervous patient and they put me at ease straight away. After my initial check up, I was told that I would neeed a filling. I was extremely nervous about this but the staff and dentist there made me feel comfortable and explained everything to me clearly. I am so impressed with the service received and my dentist anxieties have been lifted.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Thảo Đặng

Viet Nam

on Jan 12, 2018

Don't forget to share this review!
Thảo Đặng's comment: They have done a great job explaining what have happened to my tooth, why it's happening and how it's gonna be fixed. Love it! And everybody is friendly and happy. Highly recommend this place.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Hai Truong

Viet Nam

on Feb 6, 2018

Don't forget to share this review!
Hai Truong's comment: I am impressed by the medical team competence
The service was extraordinary
believe this is the best clinic in the world
The treatment met my needs and

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Tôm Phồng

Viet Nam

on Feb 6, 2018

Don't forget to share this review!
Tôm Phồng's comment: thank you very much, Thanks to the doctor for curing my toothache,Having a doctor cure my aches and pains, it is uncomfortable to suffer from persistent pain for a long time.

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review

Thanh Hoang

Viet Nam

on Feb 14, 2018

Don't forget to share this review!
Thanh Hoang's comment: thank you very much, Thanks to the doctor for curing my toothache,Having a doctor cure my aches and pains, it is uncomfortable to suffer from persistent pain for a long time. i love him

Pre-treatment communication

Slow and irresponsive service
Fast and responsive service
Not informative at all
Higly informative
Absolutely useless
Extremely useful
I felt tortured
I enjoyed it

Ambience

Simple
Exceptional
Absolutely uncomfortable
Extremely comfortable
Unacceptably dirty
Super high hygiene
Not professional at all
Highly professional

Reception

Completely incompetent
Extremely competent
Very rude
Supremely polite
Absolutely unpresentable
Outstanding personality/ies
Not interested in me at all
Always ready to listen and help

Doctor

The doctor was absolutely incompetent
The doctor was outstandingly competent
The doctor was very rude
The doctor was supremely polite
The doctor couldn't earn my trust at all
The doctor earned my full trust from the very beginning
I was sure the doctor could not find solution to my problems
I was sure the doctor would easily find the best solution to my problems

Dental assistant

Absolutely unhelpful
Extremely helpful
Very rude
Supremely polite
Not interested in me at all
Exceptionally caring
Kept me under stress
Made me feel relaxed

Treatment experience

Terrified
Relaxed
Disappointed by the outdated equipment
Fascinated by the modern equipment
I felt like talking to a wall
I felt all my needs and desires were taken into account
I was sure I made a wrong choice
I was sure I made the best choice

Treatment quality

The treatment didn't meet my needs and expectations at all
The treatment met my needs and expectations completely
Disappointing treatment results
Fascinating treatment results

Communication quality

The treatment plan wasn't explained to me
The treatment plan was thoroughly explained to me in all details - treatment options, risks/advantages, costs
They tried to convince me in a treatment I don't need
They helped me choose the best treatment option
I didn't understand a word of what they were saying
I easily understood every single explanation
They didn't listen to me at all
They listened to every word of mine

Billing experience

Vastly negative
Highly positive
I felt as if I was robbed
I felt it was worth every cent

Overall impression

I am disappointed by the medical team incompetence
I am impressed by the medical team competence
The service was beneath criticism
The service was extraordinary
The most old-fashioned equipment possible
The latest technologies embedded
I am convinced this is the worst clinic in the world
I believe this is the best clinic in the world
Show entire review